Drop us a line
Two engineers, two CNCs, and a lot of ideas. Tell us what you need and we'll route your message to the right person.
Typical response time: under 24 hours.
Workshop hours
Weekdays: 9 AM – 6 PM ET
Saturday: 10 AM – 2 PM ET (limited email support)
Sunday: Closed
Visits are by appointment only. Include any travel plans in your email and we will coordinate.
Mailing & logistics
Faceplate Forge
Stewartstown, Pennsylvania, USA
UPS & FedEx pickup daily at 5 PM ET
For shipments, artwork files, or hardware returns please coordinate with support@faceplateforge.com for an RMA and packing instructions.
Pre-orders
Questions about materials, deposits, or timelines for upcoming releases. Expect a reply within 1 business day.
Email pre-orderspreorders@faceplateforge.com
Support & existing orders
Need to update shipping details, request a hardware pack, or report an issue? We prioritize active builds.
Email supportsupport@faceplateforge.com
Media & partnerships
Reach out for press inquiries, collaboration ideas, or component sourcing partnerships.
Email media desksupport@faceplateforge.com